Will my payment be processed safely?

You can pay free with the most populair payment methods like Ideal, creditcard, mr cash, sofort banking, creditcard, Ideal. Your personal data will be processed safely. Herefore we utilize SSL (Secure Socket Layer), your privat data will be send  encrypted. In your internet adressbar you see a green locked safety locker. 

What is the deliverytime?

The delivery time is almost direct, we pick your order, and if the order has been payed, we will sent your order directly to you. We ship your order with the GLS. It takes most of the time 2 – 4 days till the GLS deliver your order at your adress. For delivery we depend on the GLS and we are never responsible for to late delivered orders.

How do I know my order has been shipped?

We send your order by GLS. After we hand over your order to the GLS you receive an e-mail with the parcelnumber and a Track & Trace link, for tracking your shipment.

How can I get the newsletter ?

Fill in your e-mailaddress in the bottom of our website, click on “subscribe”  and you will receive our newsletter automatically.

I lost my username and/or password.

Your username is your e-mail address. Klick on “forgot your password”, fill in your e-mailaddress and you will receive an e-mail with a temporarily password. For secure reasons this password will be valid for only 24 hours. After logging in you will be asked to change your temporarily password.

Where can I find my orders?

If you click on your name in front of our website you can choose “my orders” and you get an overview of all your orders. You can see your order by clicking on “view order”.

What are the shipping Costs?

SHIPPING COSTS PER COUNTRY

 

Countries

Shipping Costs

 

 

Holland

< € 45,= incl. VAT € 3,95,

 

> € 45,= incl. VAT Free House

 

 

Belgium

< € 60,= incl. VAT € 5,95,

 

> € 60,= incl. VAT Free House

 

 

Germany

< € 60,= incl. VAT € 6,95,

 

> € 60,= incl. VAT Free House

 

 

Danmark, Luxembourg

< € 80,= incl. VAT € 9,95,

 

> € 80,= incl. VAT Free House

 

 

Austria

< € 120,= incl. VAT € 14,95

 

> € 120,= incl. VAT Free House

 

 

France

< € 120,= incl. VAT € 17,50

 

> € 120,= incl. VAT Free House

 

 

Great Britain

< € 150,= incl. VAT € 17,50

 

> € 150,= incl. VAT Free House

 

 

Finland, Estonia, Ireland, Hungary, Italy,

< € 200,= incl. VAT € 29,95

Croatia, Latvia, lithuania, Poland, Portugal,

> € 200,= incl. VAT Free House

Rumenia, Slovenia, Slovakia, Spain,

 

Czech Republic, Sweden, Bulgaria

 

 

 

Greece, Malta

< € 275,= incl. VAT € 41,95

 

> € 275,= incl. VAT Free House

 

 

Iceland, Switserland, Albania, Andorra,

< € 250,= incl. VAT € 37,45.

Bosnia, Cyprus, Greenland, Macedonia

> € 250,= incl. VAT Free House

Moldavia, Montenegro, Norway,

 

Ukraïne, Serbia, Turkey, Belarus

 

 

 

Other Countries

< € 250,= incl. VAT € 99,=.

 

> € 250,= incl. VAT € 95,= per box of 20 kilo*

 

 

 

 

The  shipping costs in your shopping cart will be charged automaticly based on country of destiny  and the expected weight :

* 1 box of 20 kilo contains € 250,= total amount of the goods incl. VAT.

If the real shipping costs are less than the automaticly charged shipping costs we will restitue the  to much payed shipping costs.

If the real shipping costs are higher than the automaticly charged shipping costs we will send you an supplementary invoice in front.

The shipping costs are including VAT.

What is your minimum order amount?

We don't have a minimum order amount

Do Hobby Feeling sell my personal data ?

No, Hobby Feeling will never sell your personal data. Your personal data will only be used to process your order well.

I have an idea, suggestion or complaint, where can I inform Hobby Feeling?

You can tell us your idea, suggestion or complaint at the button contact.

Where can I find examples made with Hobby Feeling products ?

You can find examples with the products.

Where can I find Tips ?

You can find Tips by the products and above the group.

Do I have to be logged in for ordering?

No,  You can order articles without logging in.

How do I get inlogdata ?

Go to “sign in”, fill in your data, make your own password and you have your log in data

How can I check my personal data at Hobby Feeling ?

If you click on your name in front of our website, you can go to your account. If the data is not correct, adjust it and save the adjustment.

Answer not found?

Send a Contact message and we will answer you as soon as possible.